Privacy Policy

Vinayaka Steel Traders ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use and safeguard information when you visit our website, contact us via WhatsApp, phone or the enquiry form, or otherwise interact with our business.

1. Information We Collect

We may collect the following information when you contact us:

• Name, phone number and city, when submitted through our inquiry form or shared via WhatsApp/call
• Product, size and quantity details relevant to your enquiry
• Email address, if you contact us via email
• Basic website usage data (pages visited, device/browser type) via standard analytics

We do not collect payment information, as this website does not process online payments or checkout.

2. How We Use Your Information

• To respond to your product enquiries and share wholesale quotations
• To confirm order details, delivery address and logistics
• To generate GST invoices and dispatch documentation for confirmed orders
• To improve our website content and product offerings

3. WhatsApp Communication

Our website uses WhatsApp click-to-chat links to connect you directly with our business number. Messages sent via WhatsApp are subject to WhatsApp's own privacy policy and terms. We use these conversations solely to discuss product availability, pricing and order fulfilment.

4. Information Sharing

We do not sell, rent or trade your personal information to third parties. Information may be shared with logistics/transport partners strictly for the purpose of delivering your confirmed order.

5. Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or mobile networks is 100% secure.

6. Cookies

Our website may use basic cookies or similar technologies to remember your theme preference (light/dark mode) and to understand site usage. These do not identify you personally.

7. Your Rights

You may request access to, correction of, or deletion of your personal information held by us at any time by contacting us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

For any questions about this Privacy Policy, contact us at +91 90141 68742 or sales@vinayakasteeltraders.com.